The hottest Jietong Huasheng Lingyun intelligent s

2022-08-24
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The intelligent voice analysis system of Jietong Huasheng Lingyun

transcribes the calls of the customer service center and the call center into text in real time, analyzes the call content, provides real-time voice support for the seat staff, sets quality inspection rules, automatically scores the service quality of the seat staff, analyzes the data, and conducts marketing data mining

real 7.3 batch time voice support and service quality pre assurance start from the initial operation: the system will make the voice call between the agent and the customer real-time, ventilated, clean and noiseless. 3. Connection analysis - while transcribing into text, it can provide real-time voice suggestions and violations reminders to the manual agent through data analysis

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